PrimeFix specialists use thermal imaging, acoustic surveys, and tracer gas technology to pinpoint hidden leaks behind walls, under floors, and in underground pipes — without unnecessary damage to your home. Same-day response available.
A hidden leak can cause thousands of pounds of damage before it’s visible.
PrimeFix specialists pinpoint the exact source — behind walls, under floors, or in underground pipes — using thermal imaging, acoustic equipment, and tracer gas testing. No unnecessary damage. Full digital report provided for your insurer. Upfront quote before any work begins.
We provide a full range of non-destructive leak detection services for homeowners and landlords across London and the Home Counties.
We locate the exact source of escape-of-water incidents using thermal imaging, acoustic listening, and tracer gas technology, with no unnecessary damage. A full digital report is provided to support your insurance claim.
Leaks hidden beneath floors or behind walls are found using specialist acoustic and thermal equipment. We pinpoint the source precisely, so only the affected area needs attention, not your entire floor.
Rising water bills or unexplained wet patches in your garden often point to a mains supply failure. We locate underground leaks without excavating your full driveway or garden.
Our team is on standby 24/7 to help you find and repair the leaks that are damaging your property and hitting you in the wallet.
Call us directly, or complete the form and we’ll call you back!
A hidden leak is stressful enough without worrying about who you’re letting into your home. PrimeFix brings the precision, documentation, and transparency that homeowners and their insurers rely on.
We locate the source of your leak without tearing up floors or opening walls unnecessarily. Only the confirmed affected area is accessed, protecting your home and keeping repair costs to a minimum.
Every investigation produces a detailed technical report with findings, evidence, and recommended remediation. Our reports are accepted by all major insurers for trace and access claims.
We don’t pass on parking costs, ULEZ charges, or congestion fees — unlike many competitors. Our rates start from £42.50 per 30 minutes, and you’ll always know the full cost before we begin.
PrimeFix holds all relevant accreditations and carries full public liability insurance, giving you complete peace of mind that the work is carried out to the highest professional standard.
EXCELLENT Based on 67 reviews Posted on Google Mohammad Fazal (John)Trustindex verifies that the original source of the review is Google. Professional A Team These guys are brilliant, honest and do what they say. Not Just that, they also go extra mile. I highly recommend these guys
Owner's reply
Hi Mohammad , We really appreciate your feedback. And we’re delighted you’re happy with the service provided.Posted on Google M NTrustindex verifies that the original source of the review is Google. Never in my life have I come across a company this professional 👌🏻They explained everything clearly from the start and found and fixed the leak under my shower tray without breaking a single tile. They even put the shower tray and screen back perfectly like nothing had ever happened. Another company quoted me more than double the price, but these guys charged £727 and did an amazing job. Both engineers were amazing.Definitely the best around. Highly recommend.
Owner's reply
Hi Mr Maxwell, Thank you so much for your kind review. We really appreciate you taking the time to leave us your feedback. Our clients always come first,and we’re glad to hear you were happy with the service.Posted on Google A PTrustindex verifies that the original source of the review is Google. James arrived promptly on time. Extremely professional, quick and efficient. I have no hesitation in highly recommending Geldon and James. I will definitely contact them when I update my radiators later in the year. Thank you for an excellent service from start to finish.
Owner's reply
Hi Alison, Thank you so much for taking time to leave such wonderful feedback. We’re delighted to hear that James & Geldon provided a prompt, professional and efficient service and we will make sure your review its forwarded to our engineers 🙏🏻Posted on Google Angie GTrustindex verifies that the original source of the review is Google. Chris V was very helpful, and polite, turned up on time, did a thorough investigation to find out a damp patch on the carpet wasn't a pipe leak which was reassuring.
Owner's reply
Thank you so much for your kind review, We’re delighted to hear Chriss provided a thorough and reassuring service. We really appreciate your feedback and are always here if you need us again.Posted on Google Charlie YTrustindex verifies that the original source of the review is Google. Jim, spent a lot of time finding the issue and double checking no other sources, doing numerous tests I have seen no other plumber do. Giving advice with a friendly smile, leaving with a happy customer. Thanks again
Owner's reply
Thank you for the wonderful review,Charlie! We’ll be sure to pass your kind words on to Jim. We really appreciate we could provide through the service you deserved.Posted on Google Andreea IonelaTrustindex verifies that the original source of the review is Google. Great work, highly recommended! 💯 Thank you so much!
Owner's reply
Hi Andreea, Thank you for your kind words! We’re delighted you had a great experience.Posted on Google Betty CawelyTrustindex verifies that the original source of the review is Google. Aleks from PrimeFix found my leak in an area I would never have expected. It took some time and wasn’t a cheap job, but it was a very difficult leak to find. He worked carefully and managed to locate it with minimal damage. Big thanks to Aleks and the PrimeFix team for their hard work and professionalism. Highly recommended.
Owner's reply
Hi Betty , Thank you for your kind words and recommendation. We’re glad Aleks was able to find the leak and keep the exposure damaged to minimum. We really appreciate your supportPosted on Google ray fahtiTrustindex verifies that the original source of the review is Google.
Owner's reply
Hi Ray , Thank you for the feedbackPosted on Google Matt ConroyTrustindex verifies that the original source of the review is Google. Excellent work with promised support if needed after plumbing in our wunder underfloor heating. Would reccomend 👍🏼
Owner's reply
Hi Matt , Thank you and we really appreciate the feedback. Gland we would help and of course we’re always here if you need any further support in the future 🙏🏻Posted on Google Kirsty BrownTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ We had an underground leak at my 88-year-old mother’s property and contacted Prime Fix Group Ltd. The engineer arrived promptly and, after carrying out an assessment, called me directly to explain the issue, the required work, and all costs involved, as he did not want to stress my mother with the situation. Very professional service from start to finish with no hidden fees at all. Everything was explained clearly before any work was carried out. We submitted the report to our insurance company, who recognised Prime Fix as highly qualified engineers. Highly recommended.
Owner's reply
Hi Mr Brown, Thank you for your kind words and recommendation. We’re glad we could help and make the process as stress-free as possible for your mother







Every investigation follows the same process. No guesswork, no unnecessary damage under any circumstances. Here’s what we use to find your leak.
Utilising FLIR E96 high-resolution cameras to visualise temperature variances and locate hidden leaks.
Precision microphones are used to listen for the specific frequency of escaping water behind solid walls.
Injection of safe, inert gas into the system to identify microscopic leaks through floors and ceilings.
Detailed technical documentation provided to support your ‘Trace and Access’ insurance claims effectively.
Advanced non-destructive methods to find pipe failures beneath tiles or wood without lifting flooring.
Professional mapping of moisture levels to identify the root cause of persistent damp or mould.
Specialist equipment to locate bursts in the external underground pipework leading to your property.
Targeted inspections of internal walls and roofing voids to prevent costly water-related structural damage.
We provide honest, upfront pricing with no unexpected costs, ensuring you know exactly what to pay before any work begins. Every service is delivered by our qualified specialists and is backed by a 12-month guarantee for your total peace of mind.
We provide residential water leak detection services throughout Greater London and the surrounding counties.
City of London, Westminster, Camden, Islington, Hackney, Tower Hamlets, Southwark, Lambeth, Wandsworth, Hammersmith & Fulham, Kensington & Chelsea, Ealing, Hounslow, Richmond, Kingston, Merton, Sutton, Croydon, Bromley, Lewisham, Greenwich, Bexley, Havering, Barking & Dagenham, Newham, Waltham Forest, Redbridge, Haringey, Enfield, Barnet, Harrow, Brent, Hillingdon
Luton, Bedford, Dunstable, Leighton Buzzard
Chelmsford, Brentwood, Basildon, Harlow, Epping, Chigwell, Grays, Romford
Dartford, Sevenoaks, Tonbridge, Maidstone, Gravesham, Hertfordshire, Watford, St Albans, Hemel Hempstead, Hertford, Stevenage, Welwyn Garden City, Hatfield, Radlett, Borehamwood, Potters Bar
Guildford, Woking, Reigate, Epsom, Kingston upon Thames, Walton-on-Thames, Camberley, Farnham
Reading, Slough, Windsor, Bracknell, Maidenhead, Wokingham, Newbury
High Wycombe, Milton Keynes, Aylesbury, Amersham, Chesham, Beaconsfield, Marlow
Cambridge, Peterborough, Ely, Huntingdon, St Ives, Wisbech
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