Experienced, accredited engineers, ready to reach you fast.
Barnet falls well within our regular coverage area, just 15 minutes from our Borehamwood base. Engineers arrive equipped with thermal imaging, acoustic survey tools, and tracer gas to trace a leak’s exact source without opening up floors or walls unnecessarily.
Not every leak announces itself. Sometimes it’s an unexplained jump in your water bill, a patch of damp that never fully clears, or taps that seem to have lost their usual pressure.
Instead of opening up walls and floors on a hunch, our engineers use thermal imaging, acoustic listening equipment, and tracer gas to confirm the source before any work begins. From there, we’ll talk you through what’s been found, outline the repair, and prepare insurance documentation if it’s needed.
EXCELLENT
Based on 77 reviews
Posted on Google![]()
yusra ibrahimTrustindex verifies that the original source of the review is Google.
Great service! We had a leak in the middle of the night and called Primefix around midnight. The job was booked straight away, and the engineer arrived in less than an hour. Aurel inspected our bathroom, quickly found the source of the leak, and fixed it on the first visit. He saved us a lot of trouble and kept the damage to a minimum. Highly recommended! Primefix will definitely be my go to company from now on.Posted on Google![]()
Vinobha YoganathanTrustindex verifies that the original source of the review is Google.
Had a leak in our bathroom and PrimeFix Group sorted it out quickly. Professional, reliable and got the job done without any hassle. Highly recommend to anyone needing a trustworthy plumber
Owner's reply
Hi Vinobha, We want to thank you for the positive feedback and are delighted that our engineer found the leak in your bathroom. Much appreciated.Posted on Google![]()
Richard SirakovTrustindex verifies that the original source of the review is Google.
We had a leak in the kitchen ceiling ,Aurel came and resolve the issue within a day. Very professional team. Highly recommended.
Owner's reply
Hi Richard, We want to thank you for your support and positive feedback. We’ll make sure to pass on your kind words to the engineer.Posted on Google![]()
Yoanna KushevaTrustindex verifies that the original source of the review is Google.
We had No hot water on Sunday evening . Matt From PrimeFix came for rescue and fix our boiler with No time. I would recommend Prime Fix to our friends and family. Thank You
Owner's reply
Hi Yoanna, We’re delighted that Mat managed to bring the hot water back and we appreciate your positive feedback.Posted on Google![]()
Thinesh KTrustindex verifies that the original source of the review is Google.
Great service and will highly recommend
Owner's reply
Hi there Thinesh, We’re glad you had a great service and thank you for the recommendation.Posted on Google![]()
Gnana KandaTrustindex verifies that the original source of the review is Google.
Losing over 40 litres of water a day. Previous firm sent two Engineers daily, cost thousands, never found the leak. PrimeFix sent one engineer the same day I booked. James was brilliant, found it in a couple of hours and left a detailed written report with photos for insurance. That is the difference between a bill and a result
Owner's reply
Thanks so much for your kind review really glad James got to the bottom of the leak quickly and left you a proper report , we will pass this to James Thanks for choosing PrimeFixPosted on Google![]()
ipek yusufTrustindex verifies that the original source of the review is Google.
Absolutely fantastic work. Quote was given promptly and honestly, the level of dedication to the job is unmatched. 100% would recommend.
Owner's reply
Thanks so much , Ipek! Really glad the quote was straightforward and the dedication to the job showed through.Thanks so much for the recommendation.Posted on Google![]()
Chimen HusseinTrustindex verifies that the original source of the review is Google.
In all honesty I am really chuffed :-) I have never in all of my 58 years seen such a hard working young man to the tea👌he knows exactly what he is doing, and is very professional and respectful. I would 101 % recommend. The work that he has carried out in one day is remarkable. My bath was on the verge of collapsing due to an unseen leak. My bathroom is comming back to life! Thank you G and D :-) forever greatfull.
Owner's reply
Thank you so much for this lovely review! Really glad the leak was caught in time and your bathroom’s back on track . We’ll pass this on to the engineers. Thanks for trusting us.Posted on Google![]()
Xavier B. MayerTrustindex verifies that the original source of the review is Google.
Excellent experience : — highly competent — pro-active and reactive — always available — prompt and responsive — solution finder and reliable team My leak was very tricky to uncover. They went methodically, and found the answer. Well done team ! 👏🏻👏🏻👏🏻👏🏻
Owner's reply
Hi Xavier, Thank you so much for your kind words and for taking the time to leave us such a great review.We really appreciate itPosted on Google![]()
erinaTrustindex verifies that the original source of the review is Google.
Great work! Highly recommend, Fast service and charges reasonable amount. Excellent and came with promised support for future wise.
Owner's reply
Hi Erina, We’re delighted to hear that you were left satisfied and we want to thank you for your positive feedback
Every quote is confirmed in writing before work starts, with no call-out fee, no parking charges, and nothing extra added to the invoice.
All work comes with our 18-month workmanship guarantee.
Every investigation follows the same structured approach: rule things out methodically, then close in on the source.
We never open up a property on a guess. Here’s the equipment that makes that possible.

If a heating system or boiler keeps dropping pressure with no visible cause, that's usually the first indicator. We isolate the circuit, build it back up to a controlled test pressure, and narrow the fault down, typically within the hour.

A leak travelling behind a wall or beneath a floor creates a subtle temperature shift, exactly what an infrared camera is built to catch. Nothing needs lifting or opening. The camera scans first, before any tools come out.

A ceiling stain with no roof leak nearby, a floor that's gone soft, marks that won't stop reappearing: moisture readings map how far water has spread and which direction it's coming from.

Pressurised water escaping through a pipe produces a sound signature all its own. With ground mics and pipe-correlation equipment, we can pick it up even beneath concrete or behind sealed walls.

For the leaks that stay hidden from everything else, we introduce a safe hydrogen-nitrogen mix and follow it using sensitive detection equipment until we find the exact escape point. It's our most accurate method, kept in reserve for the hardest cases.
Every quote is confirmed in writing before work starts. No call-out fee. No hidden charges.
Discounted rates for landlords, HMOs, and managing agents with multiple properties. Dedicated account manager included.
No hidden extras: no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised on the invoice.
Account-client portfolios receive discounted rates from the published prices.
Experienced, accredited engineers, ready to reach you fast.
PrimeFix is headquartered on Thirsk Road, Borehamwood, WD6, around 15 minutes from Barnet. That’s close enough that you’re never waiting long, and far enough that we know the area well: Barnet is one of our most regularly covered locations.
Whether you’re near the High Street, near New Barnet, or over towards Whetstone, you’ll get the same fast response, the same accredited, non-invasive detection methods (acoustic, thermal, tracer gas) we use everywhere, and the same 18-month workmanship guarantee.
On call around the clock in Borehamwood for leak detection, plumbing, heating, electrical, and drainage emergencies.
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
0208 108 0400
0757 700 2864
info@primefixgroup.uk
Monday to Friday 8am to 6pm | Emergency Line 24/7
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Quick answers to what Barnet customers ask most. Anything missing? Call 020 8108 0400 and we'll cover it directly.
We work on an hourly rate: £85 +VAT for the first hour, then £42.50 +VAT per half hour after that. You’ll get a confirmed price before anything starts, with no call-out fee and no added charges for parking, ULEZ, or congestion.
Most surveys finish within one to two hours, depending on the size of the property and how accessible the pipework is. We’ll give you a realistic estimate at the point of booking.
Very rarely. Thermal imaging, acoustic tracing, moisture mapping, and tracer gas usually locate the source without any opening-up at all. Most jobs are completed with nothing disturbed.
Yes, as standard. Every survey produces a full digital report showing where the leak was found, the methods used to confirm it, and our conclusions, formatted to what major UK insurers require for trace and access claims.
Both are possible. Our emergency line operates 24/7, 365 days a year, with no out-of-hours surcharge added. For non-urgent leaks, we’ll book a convenient time instead.
Each engineer carries NVQ Level 2/3 qualifications, Gas Safe registration, and NICEIC approval where relevant. PrimeFix as a company holds CHAS accreditation and SafeContractor approval.




















From emergency leak detection to full plumbing rebuilds: one trusted team, covering Greater London and the Home Counties.


Non-destructive water and gas leak detection using thermal imaging, acoustic equipment and tracer gas — with insurer-accepted reports.
Emergency and planned plumbing for homes and commercial properties/ From burst pipes and leaking fixtures to full system upgrades, 24/7.
Emergency and planned plumbing for residential & commercial properties. CCTV surveys, jetting, and emergency drain unblocking
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