Certified Gas Safe engineers on-site within 1–2 hours for suspected leaks, faults, and gas safety concerns — securing your property fast, with no hidden costs.
A gas leak doesn’t wait for convenient timing. It can start as a faint smell near an appliance, an unexplained hiss near a meter, or a boiler that won’t hold pressure — and it’s not something to investigate yourself. By the time a leak is obvious, the property may already be at risk.
That’s why we treat every call as urgent. Certified Gas Safe engineers attend within 1–2 hours, secure the area, and carry out a full safety audit before anything else happens. Once the source is confirmed, we explain the problem, carry out the repair, and can provide documentation for landlords, insurers, or building management where needed.
Every quote is confirmed in writing before any work starts. No call-out fee, no parking or ULEZ surcharges, no surprises on the invoice. All work is backed by an 18-month workmanship guarantee.
Every job follows the same process, in the same order. We isolate the risk first, then investigate. Here’s what happens when we attend a gas safety call-out.
Rapid intervention to safely shut down the gas supply and eliminate immediate fire or health risks, before any diagnostic work begins.
Rigorous pressure checks across the entire gas installation to confirm there's no undetected leak anywhere in the system.
A full inspection of the gas meter, supply lines, and connected appliances to resolve flow, pressure, or fault issues.
Testing for the "silent killer" to make sure boilers and flues are venting correctly and safely.
Identifying aged or damaged gas pipework that's compromising the integrity of the system.
Confirming appliances have adequate airflow and that exhaust gases are being safely removed from the property.
Every call-out is confirmed in writing before work starts. No call-out fee. No hidden charges.
Charged in 30-minute increments 1h after arrival. No call-out fee. From £120 +VAT for the first hour.
Discounted rates for landlords, HMOs, and managing agents with multiple properties. Dedicated account manager included.
No hidden extras: no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised on the invoice.
Account-client portfolios receive discounted rates from the published prices.
Real engineers, real qualifications. The same trusted faces who’ll be at your door, not a subcontractor you’ve never met.
John Mayer | 9+ Years Experience
Gas Safe Registered NVQ Level 3 Plumbing & Heating ACS CCN1 & CENWAT Qualified G3 Unvented Hot Water Certified
John Mayer | 9+ Years Experience
Gas Safe Registered NVQ Level 3 Plumbing & Heating ACS CCN1 & CENWAT Qualified G3 Unvented Hot Water Certified
Arron H | 15+ years experience
Gas Safe Registered NVQ Level 2 Fully Qualified Plumber
JAMES MCLEAN | 17+ YEARS EXPERIENCE
NVQ LEVEL 2 PLUMBING THERMAL IMAGING CERTIFIED ACOUSTIC & TRACER GAS LEAK DETECTION TRACE & ACCESS REPORTING SPECIALIST
Arber J | 25+ Years Experience
NVQ Level 2 & 3 Fully Qualified Electrician Inspection & Testing Qualified PAT Testing Qualified
AUREL DARA | 15+ YEARS EXPERIENCE
NVQ LEVEL 3 PLUMBING & HEATING QUALIFIED SINCE 2011 LUXURY BATHROOM INSTALLATION SPECIALIST WRAS APPROVED PLUMBER
Chris V | 12+ Years Experience
NVQ Level 2 Drainage Construction CSCS Card OS19X CCTV Drainage Survey Qualified
One trusted team serving London and the home counties. The same standards, wherever you’re based.
On call around the clock for leak detection, plumbing, heating, electrical, and drainage emergencies.
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
0208 108 0400
0757 700 2864
info@primefixgroup.uk
Monday to Friday 8am to 6pm | Emergency Line 24/7
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Common questions about gas leak detection, answered plainly. If you don't see what you're looking for, call us on 02081080400 and we'll talk you through it.
Our gas call-outs are charged hourly — £120 +VAT covers the first hour, then £60 +VAT for each half-hour after that. There’s no call-out fee, and you’ll get a confirmed price before anyone picks up a tool. Parking, ULEZ, congestion charge and fuel surcharges are never added on top.
We guarantee an on-site engineer within 1 to 2 hours of your call for suspected leaks or gas safety concerns, 24/7, 365 days a year.
Safety comes first. We isolate the affected supply, secure the area, and carry out a full tightness test and appliance check before any repair work begins.
Yes — our Gas Safe registered engineers carry out full CP12 inspections and certification for landlords, covering all gas appliances and flues on the property.
Warning signs include yellow or orange (rather than blue) boiler flames, soot marks around appliances, and condensation build-up. If you suspect a risk, leave the property, ventilate if safe to do so, and call us immediately — we test for carbon monoxide as standard on every gas safety visit.
Yes — every engineer holds relevant qualifications (NVQ Level 2/3, Gas Safe registration, NICEIC approval where the job calls for it), and PrimeFix itself is CHAS accredited and SafeContractor approved.
