Maintenance & Compliance Contractor
for Landlords, HMOs & Managing Agents
Priority support for landlords, HMO owners, managing agents and commercial operators, compliance reporting and portfolio pricing.
One Team, Every Property in Your Portfolio
Juggling different contractors for different properties means inconsistent quality, slow responses, and compliance records scattered across email threads.
An account with PrimeFix puts every property on your books through one team, one point of contact, and one standard of work.
EXCELLENT
Based on 77 reviews
Posted on Google![]()
yusra ibrahimTrustindex verifies that the original source of the review is Google.
Great service! We had a leak in the middle of the night and called Primefix around midnight. The job was booked straight away, and the engineer arrived in less than an hour. Aurel inspected our bathroom, quickly found the source of the leak, and fixed it on the first visit. He saved us a lot of trouble and kept the damage to a minimum. Highly recommended! Primefix will definitely be my go to company from now on.Posted on Google![]()
Vinobha YoganathanTrustindex verifies that the original source of the review is Google.
Had a leak in our bathroom and PrimeFix Group sorted it out quickly. Professional, reliable and got the job done without any hassle. Highly recommend to anyone needing a trustworthy plumber
Owner's reply
Hi Vinobha, We want to thank you for the positive feedback and are delighted that our engineer found the leak in your bathroom. Much appreciated.Posted on Google![]()
Richard SirakovTrustindex verifies that the original source of the review is Google.
We had a leak in the kitchen ceiling ,Aurel came and resolve the issue within a day. Very professional team. Highly recommended.
Owner's reply
Hi Richard, We want to thank you for your support and positive feedback. We’ll make sure to pass on your kind words to the engineer.Posted on Google![]()
Yoanna KushevaTrustindex verifies that the original source of the review is Google.
We had No hot water on Sunday evening . Matt From PrimeFix came for rescue and fix our boiler with No time. I would recommend Prime Fix to our friends and family. Thank You
Owner's reply
Hi Yoanna, We’re delighted that Mat managed to bring the hot water back and we appreciate your positive feedback.Posted on Google![]()
Thinesh KTrustindex verifies that the original source of the review is Google.
Great service and will highly recommend
Owner's reply
Hi there Thinesh, We’re glad you had a great service and thank you for the recommendation.Posted on Google![]()
Gnana KandaTrustindex verifies that the original source of the review is Google.
Losing over 40 litres of water a day. Previous firm sent two Engineers daily, cost thousands, never found the leak. PrimeFix sent one engineer the same day I booked. James was brilliant, found it in a couple of hours and left a detailed written report with photos for insurance. That is the difference between a bill and a result
Owner's reply
Thanks so much for your kind review really glad James got to the bottom of the leak quickly and left you a proper report , we will pass this to James Thanks for choosing PrimeFixPosted on Google![]()
ipek yusufTrustindex verifies that the original source of the review is Google.
Absolutely fantastic work. Quote was given promptly and honestly, the level of dedication to the job is unmatched. 100% would recommend.
Owner's reply
Thanks so much , Ipek! Really glad the quote was straightforward and the dedication to the job showed through.Thanks so much for the recommendation.Posted on Google![]()
Chimen HusseinTrustindex verifies that the original source of the review is Google.
In all honesty I am really chuffed :-) I have never in all of my 58 years seen such a hard working young man to the tea👌he knows exactly what he is doing, and is very professional and respectful. I would 101 % recommend. The work that he has carried out in one day is remarkable. My bath was on the verge of collapsing due to an unseen leak. My bathroom is comming back to life! Thank you G and D :-) forever greatfull.
Owner's reply
Thank you so much for this lovely review! Really glad the leak was caught in time and your bathroom’s back on track . We’ll pass this on to the engineers. Thanks for trusting us.Posted on Google![]()
Xavier B. MayerTrustindex verifies that the original source of the review is Google.
Excellent experience : — highly competent — pro-active and reactive — always available — prompt and responsive — solution finder and reliable team My leak was very tricky to uncover. They went methodically, and found the answer. Well done team ! 👏🏻👏🏻👏🏻👏🏻
Owner's reply
Hi Xavier, Thank you so much for your kind words and for taking the time to leave us such a great review.We really appreciate itPosted on Google![]()
erinaTrustindex verifies that the original source of the review is Google.
Great work! Highly recommend, Fast service and charges reasonable amount. Excellent and came with promised support for future wise.
Owner's reply
Hi Erina, We’re delighted to hear that you were left satisfied and we want to thank you for your positive feedback
We prioritise your call-outs
We keep your compliance paperwork in order
We price it for scale






Talk to Us About Setting Up an Account
No forms, no waiting for a callback. Call or email us directly to discuss your portfolio and get your account set up.
What Your Account Covers
Built for the way landlords, HMO owners, and managing agents actually operate, across every property type and every trade.

Priority Response
Account clients are prioritised ahead of standard call-outs for both emergency and planned work.

Compliance Reporting
Gas Safe certificates, EICRs, and digital job reports logged and provided for every property, ready for lettings, audits, or insurance.

Portfolio Pricing
Discounted rates against our published prices, scaled to the size of your portfolio.

Dedicated Account Manager
One point of contact who knows your properties, not a different call handler every time.

HMOs & Licensed Properties
Compliance-aware maintenance for HMOs, including gas, electrical, and fire safety related work.

Managing Agents & Block Portfolios
Multi-property, multi-landlord coordination handled through a single account.

Commercial Operators
Planned maintenance and reactive repairs for commercial units, offices, and mixed-use premises.

Consolidated Invoicing
Itemised invoices you can reconcile against individual properties, not a stack of separate paper trails.
Transparent Account Pricing
ACCOUNT CLIENTS
Portfolio Pricing
Discounted rates against our published call-out and hourly rates, agreed with your account manager based on portfolio size and job volume.
No call-out fee, no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised.
Meet the PrimeFix Team
Real engineers, real qualifications. The same trusted faces who’ll be at your door, not a subcontractor you’ve never met.
John M | 9+ Years experience
Arron H | 15+ years experience
Arber J | 25+ Years Experience
Chris V | 12+ Years Experience
Wherever you are, whatever the job, our standards remain the same
One accredited team serving homeowners, landlords, and commercial clients across London and the home counties.
Greater London — all boroughs, inside and outside the M25
Essex, Kent & Surrey
Berkshire, Buckinghamshire & Hertfordshire
Bedfordshire and surrounding towns
- Priority response for account clients across every trade
- Compliance reporting for HMOs, lets, and managed portfolios
- Portfolio pricing scaled to your property count
- One dedicated account manager for your whole portfolio
- Consolidated invoicing across all properties
- Coverage across every borough and county we serve
Speak to the team at PrimeFix
On call around the clock for leak detection, plumbing, heating, electrical, and drainage emergencies.
One number, every trade
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
24/7 Phone Line
0208 108 0400
24/7 WhatsApp Line
0757 700 2864
Email Us
info@primefixgroup.uk
Hours
Monday to Friday 8am to 6pm | Emergency Line 24/7
Request a Callback
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Maintenance & Compliance Contractor FAQs
Common questions about electrical work, answered plainly. If you don't see what you're looking for, call us on 02081080400 and we'll talk you through it.
How do I set up an account with PrimeFix?
Call or email us with a rough idea of your portfolio size and property types, and we’ll set up your account and assign a dedicated manager.
Is there a minimum portfolio size for account pricing?
No fixed minimum, portfolio pricing is agreed based on your property count and expected job volume.
Do you provide compliance certificates for HMOs and lets?
Yes. Gas Safe certificates, EICRs, and digital job reports are logged for every property and provided for lettings, audits, or insurance requirements.
How fast is priority response for account clients?
Account clients are prioritised ahead of the standard queue for both emergency and planned work, typically within 1 to 3 hours for emergencies.
Can you manage properties across different areas?
Yes. We cover Greater London and the Home Counties, so a single account can cover properties spread across the whole coverage area.
Do you work with managing agents on behalf of multiple landlords?
Yes. Managing agents can run one account covering multiple landlord clients, with consolidated reporting and invoicing.
Is work still backed by the standard guarantee?
Yes. All work carried out under an account is backed by the same 18-month workmanship guarantee as our standard service.



















