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Maintenance & Compliance Contractor
for Landlords, HMOs & Managing Agents

Priority support for landlords, HMO owners, managing agents and commercial operators, compliance reporting and portfolio pricing.

One Team, Every Property in Your Portfolio

Juggling different contractors for different properties means inconsistent quality, slow responses, and compliance records scattered across email threads.

An account with PrimeFix puts every property on your books through one team, one point of contact, and one standard of work.

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yusra ibrahim profile picture
yusra ibrahim
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Great service! We had a leak in the middle of the night and called Primefix around midnight. The job was booked straight away, and the engineer arrived in less than an hour. Aurel inspected our bathroom, quickly found the source of the leak, and fixed it on the first visit. He saved us a lot of trouble and kept the damage to a minimum. Highly recommended! Primefix will definitely be my go to company from now on.
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Vinobha Yoganathan profile picture
Vinobha Yoganathan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had a leak in our bathroom and PrimeFix Group sorted it out quickly. Professional, reliable and got the job done without any hassle. Highly recommend to anyone needing a trustworthy plumber

Owner's reply
Hi Vinobha, We want to thank you for the positive feedback and are delighted that our engineer found the leak in your bathroom. Much appreciated.
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Richard Sirakov profile picture
Richard Sirakov
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a leak in the kitchen ceiling ,Aurel came and resolve the issue within a day. Very professional team. Highly recommended.

Owner's reply
Hi Richard, We want to thank you for your support and positive feedback. We’ll make sure to pass on your kind words to the engineer.
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Yoanna Kusheva profile picture
Yoanna Kusheva
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had No hot water on Sunday evening . Matt From PrimeFix came for rescue and fix our boiler with No time. I would recommend Prime Fix to our friends and family. Thank You

Owner's reply
Hi Yoanna, We’re delighted that Mat managed to bring the hot water back and we appreciate your positive feedback.
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Thinesh K profile picture
Thinesh K
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Great service and will highly recommend

Owner's reply
Hi there Thinesh, We’re glad you had a great service and thank you for the recommendation.
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Gnana Kanda profile picture
Gnana Kanda
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Losing over 40 litres of water a day. Previous firm sent two Engineers daily, cost thousands, never found the leak. PrimeFix sent one engineer the same day I booked. James was brilliant, found it in a couple of hours and left a detailed written report with photos for insurance. That is the difference between a bill and a result

Owner's reply
Thanks so much for your kind review really glad James got to the bottom of the leak quickly and left you a proper report , we will pass this to James Thanks for choosing PrimeFix
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ipek yusuf profile picture
ipek yusuf
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely fantastic work. Quote was given promptly and honestly, the level of dedication to the job is unmatched. 100% would recommend.

Owner's reply
Thanks so much , Ipek! Really glad the quote was straightforward and the dedication to the job showed through.Thanks so much for the recommendation.
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Chimen Hussein profile picture
Chimen Hussein
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
In all honesty I am really chuffed :-) I have never in all of my 58 years seen such a hard working young man to the tea👌he knows exactly what he is doing, and is very professional and respectful. I would 101 % recommend. The work that he has carried out in one day is remarkable. My bath was on the verge of collapsing due to an unseen leak. My bathroom is comming back to life! Thank you G and D :-) forever greatfull.

Owner's reply
Thank you so much for this lovely review! Really glad the leak was caught in time and your bathroom’s back on track . We’ll pass this on to the engineers. Thanks for trusting us.
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Xavier B. Mayer profile picture
Xavier B. Mayer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent experience : — highly competent — pro-active and reactive — always available — prompt and responsive — solution finder and reliable team My leak was very tricky to uncover. They went methodically, and found the answer. Well done team ! 👏🏻👏🏻👏🏻👏🏻

Owner's reply
Hi Xavier, Thank you so much for your kind words and for taking the time to leave us such a great review.We really appreciate it
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erina profile picture
erina
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great work! Highly recommend, Fast service and charges reasonable amount. Excellent and came with promised support for future wise.

Owner's reply
Hi Erina, We’re delighted to hear that you were left satisfied and we want to thank you for your positive feedback

We prioritise your call-outs

Account clients sit ahead of the standard queue for emergency and planned work across their portfolio.

We keep your compliance paperwork in order

Gas Safe certificates, EICRs, and job reports are logged and available on request, not chased down after the fact.

We price it for scale

Multiple properties means discounted rates against our published prices, agreed upfront with your account manager.
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Talk to Us About Setting Up an Account

No forms, no waiting for a callback. Call or email us directly to discuss your portfolio and get your account set up.

What Your Account Covers

Built for the way landlords, HMO owners, and managing agents actually operate, across every property type and every trade.

Priority Response

Priority Response

Account clients are prioritised ahead of standard call-outs for both emergency and planned work.

Account Clients

Compliance Reporting

Gas Safe certificates, EICRs, and digital job reports logged and provided for every property, ready for lettings, audits, or insurance.

Account Clients

Portfolio Pricing

Discounted rates against our published prices, scaled to the size of your portfolio.

Account Clients

Dedicated Account Manager

One point of contact who knows your properties, not a different call handler every time.

Account Clients

HMOs & Licensed Properties

Compliance-aware maintenance for HMOs, including gas, electrical, and fire safety related work.

Account Clients

Managing Agents & Block Portfolios

Multi-property, multi-landlord coordination handled through a single account.

Account Clients

Commercial Operators

Planned maintenance and reactive repairs for commercial units, offices, and mixed-use premises.

Consolidated Invoicing

Consolidated Invoicing

Itemised invoices you can reconcile against individual properties, not a stack of separate paper trails.

Transparent Account Pricing

ACCOUNT CLIENTS

Portfolio Pricing

Discounted rates against our published call-out and hourly rates, agreed with your account manager based on portfolio size and job volume.

No call-out fee, no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised.

Meet the PrimeFix Team

Real engineers, real qualifications. The same trusted faces who’ll be at your door, not a subcontractor you’ve never met.

John M | 9+ Years experience

Gas Safe Registered | NVQ Level 3 Plumbing & Heating | ACS CCN1 & CENWAT Qualified | G3 Unvented Hot Water Certified

Arron H | 15+ years experience

Gas Safe Registered | NVQ Level 2 | Fully Qualified Plumber

Arber J | 25+ Years Experience

NVQ Level 2 & 3 | Fully Qualified Electrician | Inspection & Testing Qualified | PAT Testing Qualified

Chris V | 12+ Years Experience

NVQ Level 2 Drainage Construction CSCS Card OS19X CCTV Drainage Survey Qualified

Wherever you are, whatever the job, our standards remain the same

One accredited team serving homeowners, landlords, and commercial clients across London and the home counties. 

Speak to the team at PrimeFix

On call around the clock for leak detection, plumbing, heating, electrical, and drainage emergencies.

One number, every trade

On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.

24/7 Phone Line

0208 108 0400

Email Us

info@primefixgroup.uk

Hours

Monday to Friday 8am to 6pm | Emergency Line 24/7

Request a Callback

Leave your details and a PrimeFix engineer will be in touch within 60 minutes.

Maintenance & Compliance Contractor FAQs

Common questions about electrical work, answered plainly. If you don't see what you're looking for, call us on 02081080400 and we'll talk you through it.

How do I set up an account with PrimeFix?

Call or email us with a rough idea of your portfolio size and property types, and we’ll set up your account and assign a dedicated manager.

 

 

No fixed minimum, portfolio pricing is agreed based on your property count and expected job volume.

 

Yes. Gas Safe certificates, EICRs, and digital job reports are logged for every property and provided for lettings, audits, or insurance requirements.

 

Account clients are prioritised ahead of the standard queue for both emergency and planned work, typically within 1 to 3 hours for emergencies.

 

Yes. We cover Greater London and the Home Counties, so a single account can cover properties spread across the whole coverage area.

 

Yes. Managing agents can run one account covering multiple landlord clients, with consolidated reporting and invoicing.

 

Yes. All work carried out under an account is backed by the same 18-month workmanship guarantee as our standard service.