Maintenance & Compliance Contractor
for Landlords, HMOs & Managing Agents
Priority support for landlords, HMO owners, managing agents and commercial operators, compliance reporting and portfolio pricing.
One Team, Every Property in Your Portfolio
Juggling different contractors for different properties means inconsistent quality, slow responses, and compliance records scattered across email threads.
An account with PrimeFix puts every property on your books through one team, one point of contact, and one standard of work.
EXCELLENT
Based on 67 reviews
Posted on Google![]()
Mohammad Fazal (John)Trustindex verifies that the original source of the review is Google.
Professional A Team These guys are brilliant, honest and do what they say. Not Just that, they also go extra mile. I highly recommend these guys
Owner's reply
Hi Mohammad , We really appreciate your feedback. And we’re delighted you’re happy with the service provided.Posted on Google![]()
M NTrustindex verifies that the original source of the review is Google.
Never in my life have I come across a company this professional 👌🏻They explained everything clearly from the start and found and fixed the leak under my shower tray without breaking a single tile. They even put the shower tray and screen back perfectly like nothing had ever happened. Another company quoted me more than double the price, but these guys charged £727 and did an amazing job. Both engineers were amazing.Definitely the best around. Highly recommend.
Owner's reply
Hi Mr Maxwell, Thank you so much for your kind review. We really appreciate you taking the time to leave us your feedback. Our clients always come first,and we’re glad to hear you were happy with the service.Posted on Google![]()
A PTrustindex verifies that the original source of the review is Google.
James arrived promptly on time. Extremely professional, quick and efficient. I have no hesitation in highly recommending Geldon and James. I will definitely contact them when I update my radiators later in the year. Thank you for an excellent service from start to finish.
Owner's reply
Hi Alison, Thank you so much for taking time to leave such wonderful feedback. We’re delighted to hear that James & Geldon provided a prompt, professional and efficient service and we will make sure your review its forwarded to our engineers 🙏🏻Posted on Google![]()
Angie GTrustindex verifies that the original source of the review is Google.
Chris V was very helpful, and polite, turned up on time, did a thorough investigation to find out a damp patch on the carpet wasn't a pipe leak which was reassuring.
Owner's reply
Thank you so much for your kind review, We’re delighted to hear Chriss provided a thorough and reassuring service. We really appreciate your feedback and are always here if you need us again.Posted on Google![]()
Charlie YTrustindex verifies that the original source of the review is Google.
Jim, spent a lot of time finding the issue and double checking no other sources, doing numerous tests I have seen no other plumber do. Giving advice with a friendly smile, leaving with a happy customer. Thanks again
Owner's reply
Thank you for the wonderful review,Charlie! We’ll be sure to pass your kind words on to Jim. We really appreciate we could provide through the service you deserved.Posted on Google![]()
Andreea IonelaTrustindex verifies that the original source of the review is Google.
Great work, highly recommended! 💯 Thank you so much!
Owner's reply
Hi Andreea, Thank you for your kind words! We’re delighted you had a great experience.Posted on Google![]()
Betty CawelyTrustindex verifies that the original source of the review is Google.
Aleks from PrimeFix found my leak in an area I would never have expected. It took some time and wasn’t a cheap job, but it was a very difficult leak to find. He worked carefully and managed to locate it with minimal damage. Big thanks to Aleks and the PrimeFix team for their hard work and professionalism. Highly recommended.
Owner's reply
Hi Betty , Thank you for your kind words and recommendation. We’re glad Aleks was able to find the leak and keep the exposure damaged to minimum. We really appreciate your supportPosted on Google![]()
ray fahtiTrustindex verifies that the original source of the review is Google.
Owner's reply
Hi Ray , Thank you for the feedbackPosted on Google![]()
Matt ConroyTrustindex verifies that the original source of the review is Google.
Excellent work with promised support if needed after plumbing in our wunder underfloor heating. Would reccomend 👍🏼
Owner's reply
Hi Matt , Thank you and we really appreciate the feedback. Gland we would help and of course we’re always here if you need any further support in the future 🙏🏻Posted on Google![]()
Kirsty BrownTrustindex verifies that the original source of the review is Google.
⭐️⭐️⭐️⭐️⭐️ We had an underground leak at my 88-year-old mother’s property and contacted Prime Fix Group Ltd. The engineer arrived promptly and, after carrying out an assessment, called me directly to explain the issue, the required work, and all costs involved, as he did not want to stress my mother with the situation. Very professional service from start to finish with no hidden fees at all. Everything was explained clearly before any work was carried out. We submitted the report to our insurance company, who recognised Prime Fix as highly qualified engineers. Highly recommended.
Owner's reply
Hi Mr Brown, Thank you for your kind words and recommendation. We’re glad we could help and make the process as stress-free as possible for your mother
We prioritise your call-outs
We keep your compliance paperwork in order
We price it for scale






Talk to Us About Setting Up an Account
No forms, no waiting for a callback. Call or email us directly to discuss your portfolio and get your account set up.
What Your Account Covers
Built for the way landlords, HMO owners, and managing agents actually operate, across every property type and every trade.

Priority Response
Account clients are prioritised ahead of standard call-outs for both emergency and planned work.

Compliance Reporting
Gas Safe certificates, EICRs, and digital job reports logged and provided for every property, ready for lettings, audits, or insurance.

Portfolio Pricing
Discounted rates against our published prices, scaled to the size of your portfolio.

Dedicated Account Manager
One point of contact who knows your properties, not a different call handler every time.

HMOs & Licensed Properties
Compliance-aware maintenance for HMOs, including gas, electrical, and fire safety related work.

Managing Agents & Block Portfolios
Multi-property, multi-landlord coordination handled through a single account.

Commercial Operators
Planned maintenance and reactive repairs for commercial units, offices, and mixed-use premises.

Consolidated Invoicing
Itemised invoices you can reconcile against individual properties, not a stack of separate paper trails.
Transparent Account Pricing
ACCOUNT CLIENTS
Portfolio Pricing
Discounted rates against our published call-out and hourly rates, agreed with your account manager based on portfolio size and job volume.
No call-out fee, no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised.
Meet the PrimeFix Team
Real engineers, real qualifications. The same trusted faces who’ll be at your door, not a subcontractor you’ve never met.
John M | 9+ Years experience
Arron H | 15+ years experience
Arber J | 25+ Years Experience
Chris V | 12+ Years Experience
Wherever you are, whatever the job, our standards remain the same
One accredited team serving homeowners, landlords, and commercial clients across London and the home counties.
Greater London — all boroughs, inside and outside the M25
Essex, Kent & Surrey
Berkshire, Buckinghamshire & Hertfordshire
Bedfordshire and surrounding towns
- Priority response for account clients across every trade
- Compliance reporting for HMOs, lets, and managed portfolios
- Portfolio pricing scaled to your property count
- One dedicated account manager for your whole portfolio
- Consolidated invoicing across all properties
- Coverage across every borough and county we serve
Speak to the team at PrimeFix
On call around the clock for leak detection, plumbing, heating, electrical, and drainage emergencies.
One number, every trade
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
24/7 Phone Line
0208 108 0400
24/7 WhatsApp Line
0757 700 2864
Email Us
info@primefixgroup.uk
Hours
Monday to Friday 8am to 6pm | Emergency Line 24/7
Request a Callback
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Maintenance & Compliance Contractor FAQs
Common questions about electrical work, answered plainly. If you don't see what you're looking for, call us on 02081080400 and we'll talk you through it.
How do I set up an account with PrimeFix?
Call or email us with a rough idea of your portfolio size and property types, and we’ll set up your account and assign a dedicated manager.
Is there a minimum portfolio size for account pricing?
No fixed minimum, portfolio pricing is agreed based on your property count and expected job volume.
Do you provide compliance certificates for HMOs and lets?
Yes. Gas Safe certificates, EICRs, and digital job reports are logged for every property and provided for lettings, audits, or insurance requirements.
How fast is priority response for account clients?
Account clients are prioritised ahead of the standard queue for both emergency and planned work, typically within 1 to 3 hours for emergencies.
Can you manage properties across different areas?
Yes. We cover Greater London and the Home Counties, so a single account can cover properties spread across the whole coverage area.
Do you work with managing agents on behalf of multiple landlords?
Yes. Managing agents can run one account covering multiple landlord clients, with consolidated reporting and invoicing.
Is work still backed by the standard guarantee?
Yes. All work carried out under an account is backed by the same 18-month workmanship guarantee as our standard service.



















