Heating & Gas Services
in London & the Home Counties.
Boiler breakdowns, no heat or hot water, and landlord gas safety certificates, handled by Gas Safe registered engineers. No call-out fee, no surprises on the invoice.
Book A PrimeFix Heating & Gas Engineer
Keeping your heating and hot water running
A boiler that’s stopped firing, radiators that won’t heat up, hot water that runs cold halfway through a shower. These are the faults that turn urgent the moment the temperature drops, and they’re rarely fixed by turning it off and on again.
Every call starts with proper diagnosis. Our Gas Safe registered engineers check the system before recommending a fix, so you’re not paying to replace a part that wasn’t the problem.
Landlord? We handle the paperwork too. Gas safety certificates, annual servicing, and boiler breakdown cover, sorted so your compliance never lapses.
EXCELLENT Based on 67 reviews Posted on Google Mohammad Fazal (John)Trustindex verifies that the original source of the review is Google. Professional A Team These guys are brilliant, honest and do what they say. Not Just that, they also go extra mile. I highly recommend these guys
Owner's reply
Hi Mohammad , We really appreciate your feedback. And we’re delighted you’re happy with the service provided.Posted on Google M NTrustindex verifies that the original source of the review is Google. Never in my life have I come across a company this professional 👌🏻They explained everything clearly from the start and found and fixed the leak under my shower tray without breaking a single tile. They even put the shower tray and screen back perfectly like nothing had ever happened. Another company quoted me more than double the price, but these guys charged £727 and did an amazing job. Both engineers were amazing.Definitely the best around. Highly recommend.
Owner's reply
Hi Mr Maxwell, Thank you so much for your kind review. We really appreciate you taking the time to leave us your feedback. Our clients always come first,and we’re glad to hear you were happy with the service.Posted on Google A PTrustindex verifies that the original source of the review is Google. James arrived promptly on time. Extremely professional, quick and efficient. I have no hesitation in highly recommending Geldon and James. I will definitely contact them when I update my radiators later in the year. Thank you for an excellent service from start to finish.
Owner's reply
Hi Alison, Thank you so much for taking time to leave such wonderful feedback. We’re delighted to hear that James & Geldon provided a prompt, professional and efficient service and we will make sure your review its forwarded to our engineers 🙏🏻Posted on Google Angie GTrustindex verifies that the original source of the review is Google. Chris V was very helpful, and polite, turned up on time, did a thorough investigation to find out a damp patch on the carpet wasn't a pipe leak which was reassuring.
Owner's reply
Thank you so much for your kind review, We’re delighted to hear Chriss provided a thorough and reassuring service. We really appreciate your feedback and are always here if you need us again.Posted on Google Charlie YTrustindex verifies that the original source of the review is Google. Jim, spent a lot of time finding the issue and double checking no other sources, doing numerous tests I have seen no other plumber do. Giving advice with a friendly smile, leaving with a happy customer. Thanks again
Owner's reply
Thank you for the wonderful review,Charlie! We’ll be sure to pass your kind words on to Jim. We really appreciate we could provide through the service you deserved.Posted on Google Andreea IonelaTrustindex verifies that the original source of the review is Google. Great work, highly recommended! 💯 Thank you so much!
Owner's reply
Hi Andreea, Thank you for your kind words! We’re delighted you had a great experience.Posted on Google Betty CawelyTrustindex verifies that the original source of the review is Google. Aleks from PrimeFix found my leak in an area I would never have expected. It took some time and wasn’t a cheap job, but it was a very difficult leak to find. He worked carefully and managed to locate it with minimal damage. Big thanks to Aleks and the PrimeFix team for their hard work and professionalism. Highly recommended.
Owner's reply
Hi Betty , Thank you for your kind words and recommendation. We’re glad Aleks was able to find the leak and keep the exposure damaged to minimum. We really appreciate your supportPosted on Google ray fahtiTrustindex verifies that the original source of the review is Google.
Owner's reply
Hi Ray , Thank you for the feedbackPosted on Google Matt ConroyTrustindex verifies that the original source of the review is Google. Excellent work with promised support if needed after plumbing in our wunder underfloor heating. Would reccomend 👍🏼
Owner's reply
Hi Matt , Thank you and we really appreciate the feedback. Gland we would help and of course we’re always here if you need any further support in the future 🙏🏻Posted on Google Kirsty BrownTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ We had an underground leak at my 88-year-old mother’s property and contacted Prime Fix Group Ltd. The engineer arrived promptly and, after carrying out an assessment, called me directly to explain the issue, the required work, and all costs involved, as he did not want to stress my mother with the situation. Very professional service from start to finish with no hidden fees at all. Everything was explained clearly before any work was carried out. We submitted the report to our insurance company, who recognised Prime Fix as highly qualified engineers. Highly recommended.
Owner's reply
Hi Mr Brown, Thank you for your kind words and recommendation. We’re glad we could help and make the process as stress-free as possible for your mother
Gas Safe on every job
We only quote once we know what's wrong
Same-day fixes where it counts






Talk to a Heating & Gas Specialist Today
Every quote is confirmed in writing before any work starts. No call-out fee, no parking or ULEZ surcharges, no surprises on the invoice. All work is backed by an 18-month workmanship guarantee.
Heating & Gas Services We Cover
From no heat to annual compliance, here’s what our engineers handle most.

Boiler Breakdowns & Repairs
No heat, no hot water, error codes, or a boiler that won't fire. Diagnosed and repaired by Gas Safe registered engineers.

No Heat or Hot Water
Priority callouts for homes and businesses left without heating or hot water, with same-day appointments where possible.

Landlord Gas Safety Certificates (CP12)
Annual gas safety checks and certification for rented properties, completed to legal requirements.

Annual Boiler Servicing
Routine servicing to keep warranties valid and catch small faults before they become breakdowns.

Central Heating Faults
Cold radiators, uneven heating, and system-wide issues traced back to the actual cause, whether that's the boiler, pump, or pipework.

Powerflushing
System-wide flush to clear sludge and debris that's causing cold spots or reduced heating efficiency.

Thermostat & Control Upgrades
Smart thermostats and heating controls fitted and configured for better efficiency and easier day-to-day use.

Gas Appliance Safety Checks
Cookers, fires, and other gas appliances checked and certified as part of routine safety compliance.
Transparent Heating & Gas Pricing, Always
Every quote is confirmed in writing before work starts. No call-out fee. No hidden charges.
CALL-OUTS & REPAIRS
Half-Hour Rates
ACCOUNT CLIENTS
Portfolio Pricing
Discounted rates for landlords, HMOs, and managing agents with multiple properties. Dedicated account manager included.
No hidden extras: no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised on the invoice.
Account-client portfolios receive discounted rates from the published prices.
Meet the PrimeFix Heating & Gas Specialists
Real engineers, real qualifications. The same trusted faces who’ll be at your door, not a subcontractor you’ve never met.
John M | 9+ Years experience
Arron H | 15+ years experience
Arber J | 25+ Years Experience
Chris V | 12+ Years Experience
Wherever you are, whatever your leak, our standards remain the same
One trusted team serving London and the home counties. The same standards, wherever you’re based.
Greater London — all boroughs, inside and outside the M25
Essex, Kent & Surrey
Berkshire, Buckinghamshire & Hertfordshire
Bedfordshire and surrounding towns
- Boiler breakdowns and no heat or hot water
- Landlord gas safety certificates
- Annual boiler servicing
- Central heating faults and cold radiators
- Powerflushing for sludge and cold spots
- Gas appliance safety checks
Book a Prime Fix Heating & Gas Engineer
On call around the clock for leak detection, plumbing, heating, electrical, and drainage emergencies.
One number, every trade
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
24/7 Phone Line
0208 108 0400
24/7 WhatsApp Line
0757 700 2864
Email Us
info@primefixgroup.uk
Hours
Monday to Friday 8am to 6pm | Emergency Line 24/7
Request a Callback
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Heating & Gas FAQs
Common questions about heating and gas, answered plainly. If you don't see what you're looking for, call us on 02081080400 and we'll talk you through it.
How much does a heating or gas call-out cost?
Our engineers diagnose the problem first, then confirm a price before any work starts. Once you accept the quote, work is charged at £85 +VAT for the first hour and £42.50 +VAT per half-hour after, with no call-out fee.
Do you offer landlord gas safety certificates?
Yes. We carry out CP12 gas safety checks and issue certification that meets legal requirements for rented properties.
How quickly can you get to a no-heat emergency?
No heat and no hot water are treated as priority callouts, and most are seen the same day.
Do you install new boilers, or just repair them?
Both. We advise our clients on whether a repair or replacement is the best long-term solution for their home. We cover boiler service, repair, and full replacements.
Are your engineers Gas Safe registered?
Yes, every engineer working on gas appliances or systems is Gas Safe registered.



















