Real Engineers. Real Skills. Based just 20 minutes away.
Watford is one of the largest areas we cover, around 20 minutes from our Borehamwood base, and it’s where we run some of our highest call volumes. Whether it’s a flat, a Victorian terrace, or a commercial unit, our engineers use thermal imaging, acoustic survey tools, and tracer gas to find the exact source of a leak before any floor or wall is touched.
Watford’s mix of housing means leaks show up in different ways depending on the property. A sudden spike in your water bill, a ceiling stain that keeps returning, or a boiler that won’t hold pressure can all point to the same underlying problem: water going somewhere it shouldn’t.
We use thermal imaging, acoustic listening equipment, and tracer gas to confirm exactly where a leak is before any repair work is even discussed. Once the source is identified, we’ll walk you through what we found, explain the recommended fix, and, where it’s useful, prepare documentation your insurer will accept.
We’ll confirm your quote in writing before any work begins, no call-out fee, no parking costs, and nothing added on afterwards.
Every job is covered by our 18-month workmanship guarantee.
There’s a set process behind every survey: narrow the possibilities down systematically, then confirm the exact source.
We don’t guess, and we don’t open anything up until we’re sure. Here’s what makes that possible.
When a boiler or heating system loses pressure for no obvious reason, that's often the first clue something's leaking. We isolate the circuit, bring it back up to a controlled test pressure, and narrow down the fault area, usually within the hour.
Water moving behind a wall or beneath a floor produces a slight, detectable change in surface temperature, which an infrared camera picks up immediately. Nothing gets lifted or opened until the camera's confirmed where to look.
A ceiling mark with no roof problem behind it, a section of floor that's gone soft, damp that keeps reappearing in the same spot: moisture readings show us how far it's spread and which direction leads back to the source.
Water escaping under pressure has a sound signature of its own. With ground microphones and pipe-correlation equipment, we can detect it even underground or hidden behind finished walls.
Where other methods can't locate a leak, we introduce a safe hydrogen-nitrogen mix into the system and track it using sensitive detectors until we reach the exact point of escape. It's the most precise method available to us, kept for the hardest-to-find leaks.
Every quote is confirmed in writing before work starts. No call-out fee. No hidden charges.
Charged in 30-minute increments 1h after arrival. No call-out fee. £120 +VAT for the first hour.
Discounted rates for landlords, HMOs, and managing agents with multiple properties. Dedicated account manager included.
No hidden extras: no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised on the invoice.
Account-client portfolios receive discounted rates from the published prices.
PrimeFix operates from Thirsk Road, Borehamwood, WD6, roughly 20 minutes from Watford. It’s one of the largest towns we cover and one of the areas we’re called out to most often.
Whether you’re near the town centre, out towards Cassiobury Park, or towards North Watford, you’ll get the same fast response, the same accredited, non-invasive detection methods (acoustic, thermal, tracer gas) we use everywhere, and the same 18-month workmanship guarantee.
On call around the clock in Borehamwood for leak detection, plumbing, heating, electrical, and drainage emergencies.
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
0208 108 0400
0757 700 2864
info@primefixgroup.uk
Monday to Friday 8am to 6pm | Emergency Line 24/7
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Answers to the questions we hear most from Watford customers. Yours not covered below? Call 020 8108 0400 and we’ll go through it with you.
We charge hourly: £120 +VAT for the first hour, then £60 +VAT per half hour after that. The price is confirmed before we start, with no call-out fee and nothing added for parking, ULEZ, or congestion.
Most take between one and two hours, depending on the property’s size and how easy the pipework is to access. You’ll get a realistic estimate when you book, not once we’ve arrived.
In most cases, no. Thermal imaging, acoustic tracing, moisture mapping, and tracer gas usually locate the source without any need to open up walls or floors.
Yes, on every job. You’ll receive a full digital report covering where the leak was, how it was confirmed, and what we found, in the format major UK insurers expect for trace and access claims.
Either is fine. We run a 24/7 emergency line, 365 days a year, with no out-of-hours surcharge. For anything non-urgent, we’ll arrange a time that suits you.
From emergency leak detection to full plumbing rebuilds: one trusted team, covering Greater London and the Home Counties.
Non-destructive water and gas leak detection using thermal imaging, acoustic equipment and tracer gas — with insurer-accepted reports.
Emergency and planned plumbing for homes and commercial properties/ From burst pipes and leaking fixtures to full system upgrades, 24/7.
Emergency and planned plumbing for residential & commercial properties. CCTV surveys, jetting, and emergency drain unblocking