Real Engineers. Real Skills. Real Accreditation. Based just minutes from Cockfosters.
Cockfosters sits well within our coverage area, around 20 minutes from our Borehamwood base, and we visit regularly. Our engineers bring thermal imaging, acoustic survey tools, and tracer gas to every job, confirming exactly where a leak is before any floor or wall is touched.
A leak doesn’t always announce itself straight away. It might be a water bill that’s climbed for no clear reason, a damp patch on a wall that never quite dries, or a boiler that keeps losing pressure. All of these point to the same thing: water escaping somewhere it shouldn’t be.
We don’t start with assumptions. Thermal imaging, acoustic listening equipment, and tracer gas let our engineers confirm exactly where a leak is before any repair is even discussed. Once we’ve found the source, we’ll explain what it means, recommend the right fix, and put together insurance documentation if it’s needed.
Your quote is confirmed in writing before any work starts, no call-out fee, no parking costs, nothing added on afterwards.
Every job comes with our 18-month workmanship guarantee.
We work through a fixed process on every job: rule out the obvious first, then confirm the exact source.
Nothing is opened up until we’re certain. Here’s the equipment that makes that possible.
A boiler or heating system that loses pressure with no clear cause is often the first sign of a leak. We isolate the circuit, build it back up to a controlled test pressure, and narrow the fault down, usually within an hour.
Water travelling behind a wall or under a floor creates a small temperature difference that an infrared camera can detect straight away. Nothing gets opened until the camera has pointed us in the right direction.
A floor that's gone soft, damp reappearing in the same place, a ceiling stain with no roof fault to explain it: moisture readings show how far the water's spread and which way it's travelling.
Pressurised water escaping through a pipe makes a sound of its own. Ground microphones and pipe-correlation equipment let us detect it even beneath concrete or hidden behind finished walls.
For leaks other methods can't find, we introduce a safe hydrogen-nitrogen mix into the system and track it with sensitive detectors until we locate the exact point of escape. It's the most precise method we use, reserved for the hardest cases.
Every quote is confirmed in writing before work starts. No call-out fee. No hidden charges.
Charged in 30-minute increments 1h after arrival. No call-out fee. £120 +VAT for the first hour.
Discounted rates for landlords, HMOs, and managing agents with multiple properties. Dedicated account manager included.
No hidden extras: no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised on the invoice.
Account-client portfolios receive discounted rates from the published prices.
PrimeFix is based on Thirsk Road, Borehamwood, WD6, around 20 minutes from Cockfosters. It’s on the edge of our coverage area, but it’s a journey our engineers make regularly.
Whether you’re near the tube station, close to Trent Country Park, or over towards Hadley Wood, you’ll get the same reliable response, the same accredited, non-invasive detection methods (acoustic, thermal, tracer gas) we use everywhere, and the same 18-month workmanship guarantee.
On call around the clock in Borehamwood for leak detection, plumbing, heating, electrical, and drainage emergencies.
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
0208 108 0400
0757 700 2864
info@primefixgroup.uk
Monday to Friday 8am to 6pm | Emergency Line 24/7
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Answers to what Cockfosters customers ask us most. If yours isn’t here, call 020 8108 0400 and we’ll go through it.
It’s an hourly rate: £120 +VAT for the first hour, then £60 +VAT per half hour after. You’ll have a confirmed price before we begin, with no call-out fee and no extra charges for parking, ULEZ, or congestion.
Most surveys are complete within one to two hours, depending on the property’s size and pipework. We’ll give you a realistic estimate at the point of booking, not after arrival.
Rarely. Thermal imaging, acoustic tracing, moisture mapping, and tracer gas usually pinpoint the source without any need to open anything up.
Yes, every time. A full digital report is produced for each job, covering the leak’s location, the methods used to confirm it, and our findings, in a format major UK insurers accept for trace and access claims.
Both are possible. Our emergency line runs 24/7, 365 days a year, with no out-of-hours surcharge. For anything non-urgent, we’ll simply find a time that works for you.
From emergency leak detection to full plumbing rebuilds: one trusted team, covering Greater London and the Home Counties.
Non-destructive water and gas leak detection using thermal imaging, acoustic equipment and tracer gas — with insurer-accepted reports.
Emergency and planned plumbing for homes and commercial properties/ From burst pipes and leaking fixtures to full system upgrades, 24/7.
Emergency and planned plumbing for residential & commercial properties. CCTV surveys, jetting, and emergency drain unblocking