One trusted team for every trade — leak detection, plumbing, heating, drainage and electrical. Emergency response in 1–2 hours, 24/7.
From emergency leak detection to full heating installations — one trusted team, covering Greater London and the Home Counties.
Non-destructive water and gas leak detection using thermal imaging, acoustic equipment and tracer gas — with insurer-accepted reports.
Emergency and planned plumbing for homes and commercial properties/ From burst pipes and leaking fixtures to full system upgrades, 24/7.
Emergency and planned plumbing for residential & commercial properties. CCTV surveys, jetting, and emergency drain unblocking
Gas Safe registered engineers for boiler installations, breakdowns, and full central heating systems.
NICEIC-approved electricians for fault-finding, repairs, rewires, EICRs and installations — domestic and commercial.
Priority support for landlords, HMO owners, managing agents and commercial operators — compliance reporting and portfolio pricing.
Every quote is confirmed in writing before work starts. No call-out fee. No hidden charges.
All services are charged at a fixed hourly rate for the first hour, with half-hour rates after that. No call-out fee.
Boiler installations, full heating systems, and major works quoted at a fixed price before any work begins. Free survey included.
Discounted rates for landlords, HMOs, and managing agents with multiple properties. Dedicated account manager included.
No hidden extras: no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised on the invoice.
Account-client portfolios receive discounted rates from the published prices.
Accredited engineers covering Greater London and the Home Counties — one local team, every trade.
Real engineers, real qualifications — the same trusted faces who’ll be at your door, not a subcontractor you’ve never met.
Phone, WhatsApp, email, or contact us through our contact forms. We'll get back to within 1-2 hours to discuss your needs and provide a written quote.
For emergencies, an engineer is on site within 1–3 hours, 24/7. For planned work, we book a time slot that suits you — and we turn up when we say we will.
Your engineer diagnoses the problem, fixes it, and leaves your property tidy. You get an itemised invoice, a digital report where needed, and a 18-month workmanship guarantee.
On call around the clock for leak detection, plumbing, heating, electrical, and drainage emergencies.
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
0208 108 0400
0757 700 2864
info@primefixgroup.uk
Monday to Friday 8am to 6pm | Emergency Line 24/7
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Have questions about Prime Fix? Find the answer here or give us a call.
We cover five trades under one roof: leak detection, plumbing, heating and gas, drainage, and electrical. Whether it’s an emergency repair, a planned installation, or ongoing maintenance for a rental portfolio, the same qualified team handles it end to end — no subcontractors.
Call-outs are charged from £85 +VAT for the first hour, then £42.50 per half-hour after that, with no call-out fee. Larger jobs like boiler installations are quoted at a fixed price before any work begins. There are no hidden extras — no parking, fuel, ULEZ, or Congestion Charge surcharges. See our full hourly rates for details.
We cover Greater London and the Home Counties, including Essex, Kent, Surrey, Berkshire, Buckinghamshire, Hertfordshire, and Bedfordshire. Check our areas page to find your nearest PrimeFix team.
For emergencies, an engineer is typically on site within 1–3 hours, 24 hours a day, 365 days a year, with no out-of-hours surcharge. For planned work, we’ll book a time slot that suits you.
Yes. All PrimeFix engineers hold relevant trade qualifications, including Gas Safe registration, NVQ Levels 2 and 3, and NICEIC approval where applicable. The company is CHAS accredited and SafeContractor approved.
Every job is backed by a 18-month workmanship guarantee, an itemised invoice, and a digital report where needed — including insurer-accepted reports for leak detection and trace-and-access claims.
Yes — we offer account arrangements for landlords, HMO owners, and managing agents, with portfolio pricing, priority response, and compliance reporting. Get in touch to set up an account.
