One trusted team for every trade — leak detection, plumbing, heating, drainage and electrical. Emergency response in 1–2 hours, 24/7.
✔ Leak Detection
✔ Plumbing
✔ Heating & Gas
✔ Drainage
✔ Electrical
EXCELLENT Based on 67 reviews Posted on Google Mohammad Fazal (John)Trustindex verifies that the original source of the review is Google. Professional A Team These guys are brilliant, honest and do what they say. Not Just that, they also go extra mile. I highly recommend these guys
Owner's reply
Hi Mohammad , We really appreciate your feedback. And we’re delighted you’re happy with the service provided.Posted on Google M NTrustindex verifies that the original source of the review is Google. Never in my life have I come across a company this professional 👌🏻They explained everything clearly from the start and found and fixed the leak under my shower tray without breaking a single tile. They even put the shower tray and screen back perfectly like nothing had ever happened. Another company quoted me more than double the price, but these guys charged £727 and did an amazing job. Both engineers were amazing.Definitely the best around. Highly recommend.
Owner's reply
Hi Mr Maxwell, Thank you so much for your kind review. We really appreciate you taking the time to leave us your feedback. Our clients always come first,and we’re glad to hear you were happy with the service.Posted on Google A PTrustindex verifies that the original source of the review is Google. James arrived promptly on time. Extremely professional, quick and efficient. I have no hesitation in highly recommending Geldon and James. I will definitely contact them when I update my radiators later in the year. Thank you for an excellent service from start to finish.
Owner's reply
Hi Alison, Thank you so much for taking time to leave such wonderful feedback. We’re delighted to hear that James & Geldon provided a prompt, professional and efficient service and we will make sure your review its forwarded to our engineers 🙏🏻Posted on Google Angie GTrustindex verifies that the original source of the review is Google. Chris V was very helpful, and polite, turned up on time, did a thorough investigation to find out a damp patch on the carpet wasn't a pipe leak which was reassuring.
Owner's reply
Thank you so much for your kind review, We’re delighted to hear Chriss provided a thorough and reassuring service. We really appreciate your feedback and are always here if you need us again.Posted on Google Charlie YTrustindex verifies that the original source of the review is Google. Jim, spent a lot of time finding the issue and double checking no other sources, doing numerous tests I have seen no other plumber do. Giving advice with a friendly smile, leaving with a happy customer. Thanks again
Owner's reply
Thank you for the wonderful review,Charlie! We’ll be sure to pass your kind words on to Jim. We really appreciate we could provide through the service you deserved.Posted on Google Andreea IonelaTrustindex verifies that the original source of the review is Google. Great work, highly recommended! 💯 Thank you so much!
Owner's reply
Hi Andreea, Thank you for your kind words! We’re delighted you had a great experience.Posted on Google Betty CawelyTrustindex verifies that the original source of the review is Google. Aleks from PrimeFix found my leak in an area I would never have expected. It took some time and wasn’t a cheap job, but it was a very difficult leak to find. He worked carefully and managed to locate it with minimal damage. Big thanks to Aleks and the PrimeFix team for their hard work and professionalism. Highly recommended.
Owner's reply
Hi Betty , Thank you for your kind words and recommendation. We’re glad Aleks was able to find the leak and keep the exposure damaged to minimum. We really appreciate your supportPosted on Google ray fahtiTrustindex verifies that the original source of the review is Google.
Owner's reply
Hi Ray , Thank you for the feedbackPosted on Google Matt ConroyTrustindex verifies that the original source of the review is Google. Excellent work with promised support if needed after plumbing in our wunder underfloor heating. Would reccomend 👍🏼
Owner's reply
Hi Matt , Thank you and we really appreciate the feedback. Gland we would help and of course we’re always here if you need any further support in the future 🙏🏻Posted on Google Kirsty BrownTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ We had an underground leak at my 88-year-old mother’s property and contacted Prime Fix Group Ltd. The engineer arrived promptly and, after carrying out an assessment, called me directly to explain the issue, the required work, and all costs involved, as he did not want to stress my mother with the situation. Very professional service from start to finish with no hidden fees at all. Everything was explained clearly before any work was carried out. We submitted the report to our insurance company, who recognised Prime Fix as highly qualified engineers. Highly recommended.
Owner's reply
Hi Mr Brown, Thank you for your kind words and recommendation. We’re glad we could help and make the process as stress-free as possible for your mother
From emergency leak detection to full heating installations — one trusted team, covering Greater London and the Home Counties.


Non-destructive water and gas leak detection using thermal imaging, acoustic equipment and tracer gas — with insurer-accepted reports.
Emergency and planned plumbing for homes and commercial properties/ From burst pipes and leaking fixtures to full system upgrades, 24/7.
Emergency and planned plumbing for residential & commercial properties. CCTV surveys, jetting, and emergency drain unblocking
Gas Safe registered engineers for boiler installations, breakdowns, and full central heating systems.
NICEIC-approved electricians for fault-finding, repairs, rewires, EICRs and installations — domestic and commercial.
Priority support for landlords, HMO owners, managing agents and commercial operators — compliance reporting and portfolio pricing.
Every quote is confirmed in writing before work starts. No call-out fee. No hidden charges.
Charged in 30-minute increments 1h after arrival. No call-out fee. From £85 +VAT for the first hour.
Boiler installations, full heating systems, and major works quoted at a fixed price before any work begins. Free survey included.
Discounted rates for landlords, HMOs, and managing agents with multiple properties. Dedicated account manager included.
No hidden extras: no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised on the invoice.
Account-client portfolios receive discounted rates from the published prices.




Accredited engineers covering Greater London and the Home Counties — one local team, every trade.
Real engineers, real qualifications — the same trusted faces who’ll be at your door, not a subcontractor you’ve never met.
Phone, WhatsApp, email, or contact us through our contact forms. We'll get back to within 1-2 hours to discuss your needs and provide a written quote.
For emergencies, an engineer is on site within 1–3 hours, 24/7. For planned work, we book a time slot that suits you — and we turn up when we say we will.
Your engineer diagnoses the problem, fixes it, and leaves your property tidy. You get an itemised invoice, a digital report where needed, and a 18-month workmanship guarantee.
On call around the clock for leak detection, plumbing, heating, electrical, and drainage emergencies.
On call around the clock for emergencies. For planned work and quotes, we typically respond within the hour during business hours.
0208 108 0400
0757 700 2864
info@primefixgroup.uk
Monday to Friday 8am to 6pm | Emergency Line 24/7
Leave your details and a PrimeFix engineer will be in touch within 60 minutes.
Have questions about Prime Fix? Find the answer here or give us a call.
We cover five trades under one roof: leak detection, plumbing, heating and gas, drainage, and electrical. Whether it’s an emergency repair, a planned installation, or ongoing maintenance for a rental portfolio, the same qualified team handles it end to end — no subcontractors.
Call-outs are charged from £85 +VAT for the first hour, then £42.50 per half-hour after that, with no call-out fee. Larger jobs like boiler installations are quoted at a fixed price before any work begins. There are no hidden extras — no parking, fuel, ULEZ, or Congestion Charge surcharges. See our full hourly rates for details.
We cover Greater London and the Home Counties, including Essex, Kent, Surrey, Berkshire, Buckinghamshire, Hertfordshire, and Bedfordshire. Check our areas page to find your nearest PrimeFix team.
For emergencies, an engineer is typically on site within 1–3 hours, 24 hours a day, 365 days a year, with no out-of-hours surcharge. For planned work, we’ll book a time slot that suits you.
Yes. All PrimeFix engineers hold relevant trade qualifications, including Gas Safe registration, NVQ Levels 2 and 3, and NICEIC approval where applicable. The company is CHAS accredited and SafeContractor approved.
Every job is backed by a 18-month workmanship guarantee, an itemised invoice, and a digital report where needed — including insurer-accepted reports for leak detection and trace-and-access claims.
Yes — we offer account arrangements for landlords, HMO owners, and managing agents, with portfolio pricing, priority response, and compliance reporting. Get in touch to set up an account.




















| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |